Privacy Policy
Last updated: March 2025
1. Introduction
Welcome to IPTV Premium ("we," "our," "us"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our IPTV subscription services (collectively, the "Service"). Please read this policy carefully. If you do not agree with our policies and practices, do not use the Service. By accessing or using the Service, you agree to this Privacy Policy.
2. Information We Collect
We collect personal information that you voluntarily provide to us when you register for an account, subscribe to our services, express interest in obtaining information about us or our products, participate in activities on the Service, or otherwise contact us.
The personal information we collect may include: • Name and contact details (email address, phone number) • Billing and payment information (processed by third-party payment processors; we do not store full payment card details) • Account credentials (username, password) • Device information (IP address, browser type, operating system, unique device identifiers) • Usage data (pages visited, features used, streaming quality, time spent) • Communication preferences
3. How We Use Your Information
We use the information we collect for various purposes, including to: • Provide, operate, and maintain the Service • Process transactions and send related information (confirmations, invoices, technical notices) • Manage your account and provide customer support • Communicate with you about promotions, updates, and security alerts • Monitor and analyze trends, usage, and activities to improve the Service • Detect, prevent, and address technical issues or fraudulent activities • Comply with legal obligations
4. Sharing Your Information
We may share your information in the following situations: • With third-party service providers who perform services on our behalf (payment processing, data analysis, email delivery, hosting) • To comply with legal obligations, such as responding to subpoenas, court orders, or other governmental requests • To protect our rights, property, or safety, and that of our users or others • In connection with a business transfer (merger, acquisition, or sale of assets) • With your consent or at your direction
We do not sell your personal information to third parties.
5. Data Retention
We retain your personal information for as long as your account is active or as needed to provide you the Service. We may also retain and use your information to comply with legal obligations, resolve disputes, and enforce our agreements. If you wish to delete your account, please contact us, and we will delete your information within a reasonable timeframe, subject to legal retention requirements.
6. Your Rights (GDPR)
If you are a resident of the European Economic Area (EEA), you have certain data protection rights under the General Data Protection Regulation (GDPR). These include: • The right to access, update, or delete your personal information • The right to rectification if your information is inaccurate or incomplete • The right to object to processing of your personal information • The right to restriction of processing • The right to data portability • The right to withdraw consent at any time (where processing is based on consent)
To exercise these rights, please contact us using the information below. We will respond to your request within 30 days.
7. Security of Your Information
We implement administrative, technical, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include encryption (SSL/TLS), firewalls, and secure server infrastructure. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of your account credentials.
8. Children's Privacy
The Service is not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us with personal information, please contact us. If we learn that we have collected personal information from a child without verification of parental consent, we will take steps to delete that information.
9. Third-Party Links
The Service may contain links to third-party websites or services that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
10. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.
